Babylon Qithara in North East now

Posted by Aditi

Babylon Qithara which is located on 173-200 Barclay Parade SW, Calgary (PH: 403-262-5051) owned and operated by Haleem Al- Ashaki has now opened another branch in North East Calgary on 311, 2555-32 St NE. (PH: 403-219-2121) This new location is near to Sunridge mall and Sunridge spectrum cinemas and serves fresh and delicious kabobs, shawarmas, donairs and variety of Baklava. They also offer halal foods and catering services for all occasions.

I've been to Babylon Qithara a couple of times now ( as I love fresh donairs) and really like the look and feel of their new restaurant/cafe. As far as their dinner entrees are concerned, the food is good, reasonably priced but nothing too special. However, they often have lunch specials which are excellent if you want to grab a quick bite.

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[ READER COMMENTS ]

1

KL said:

Worst customer service I have EVER experienced!!! After ordering a donair with lettuce, tomato and cheese, I was brought a donair with browning tomato and FETTA cheese. My boyfriend ordered a donair as well but with just cheese and pickles and his came back with lettuce, brown tomato, some pink things that we couldn't even define and FETTA. When we told the cook about the mistake he re-read back our order and then said "Fetta cheese is what we serve, you should have known that walking past the sandwhich station. So thats what you get." and then pointed to our donairs and said "That is what you ordered, so that is what you get." He made no offer to take it back or remake it how we had actually ordered, he prettty much just said suck it up and eat it. We decided not to eat the disgusting food that they made us and told them we just wanted to pay for our drinks as the food we ordered was WRONG and we didnt even eat it. The cook then grabbed the MANAGER who once again read through the order and said " we give you what you ordered, you say cheese, you get fetta. Fetta is what you ordered." and I explained to him that we had eatten there a week before and ordered the exact same thing and didn't have fetta on my donair and he said "No, you are wrong. You did not have other cheese, you are mistaken." I argued with him saying I know what I ordered, and he said "no, when you come to resturaunt and you order cheese, YOU ASK THEM what kind of cheese they have for you." I was fuming at this point and said " NO, when you order something, THEY ASK YOU what kind of cheese you would like on your food." He then told us we were wrong and that cheese like cheddar and mozzarella were specialty cheese. What a load of BullSh*t! In the end we STILL had to pay for one donair, even though THEY messed up our order! I will NEVER eat at that place ever again! If you want good food in the NE fast, I suggest going to the Vietnamese resturaunt four doors down from this place. They have AMAZING customer service, and the food is made RIGHT.

Posted at 01:22 PM, on January 25 2011

2

said:

I hope the previous review given by KL doesn't discourage anyone from trying this place. I have had the total opposite experience. I've been there so many times and each time I receive my food exactly the way I ordered it. The staff is always really friendly. And most importantly, the food is always delicious. My favorite is the shawarma platter that comes with your choice of meat (I always get chicken), salad with FETA cheese ;) rice, potatos, hummus, tzatziki and the yummy garlic sauce. You also get pita to dip into your hummus. Finish it off with baklava and it's like heaven in your mouth.

Posted at 12:02 PM, on January 31 2011

Babylon Qithara in North East now

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